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Groups in intractable conflict often engage in


A) in-group pride.
B) outgroup pride.
C) intergroup sharing.
D) intergroup conciliation.

E) A) and B)
F) All of the above

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Dean and Mary have been saving money since they got married.Now Dean wants to buy a new car,but Mary wants to continue saving for a new house.Dean and Mary


A) are experiencing conflict.
B) are experiencing dissonance.
C) have mirror-image perceptions.
D) are developing superordinate goals.

E) A) and C)
F) A) and D)

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Negotiators who were instructed to mimic the others' mannerisms,elicited which of the following?


A) more trust
B) greater discovery of compatible interests
C) mutually satisfying deals
D) criticism

E) None of the above
F) A) and B)

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When tensions rise,views of the enemy are less simplistic and stereotyped,and seat-of-the-pants judgments become less likely.

A) True
B) False

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Jean Paul and Michelle go to a third party to try and get their conflict resolved.The conflict resolution practitioner listens to both of them,then develops a settlement which he then asks them both to sign.This process is known as


A) mediation.
B) arbitration.
C) conciliation.
D) win-win negotiation.

E) A) and B)
F) B) and D)

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Groups in intractable conflict engage tend to NOT


A) believe themselves victimized.
B) suppress criticism.
C) celebrate self-sacrifice.
D) ignore their goals as supremely important.

E) All of the above
F) A) and D)

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In the Prisoner's Dilemma,if both prisoners confess,each will __________; if neither confesses,each will __________.


A) get a moderate sentence; get a light sentence
B) get a severe sentence; get a light sentence
C) get a severe sentence; go free
D) get a moderate sentence; get a severe sentence

E) C) and D)
F) A) and D)

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Which of the following is true of peace?


A) Peace is more than the suppression of open conflict.
B) Peace always involves a real incompatibility of goals.
C) Social psychologists have studied interpersonal but not international peace.
D) Social psychologists have not been able to study peace in a laboratory setting.

E) All of the above
F) B) and C)

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Conflict is defined as


A) perceived incompatibility of actions or goals.
B) dissatisfaction with relationship outcomes.
C) hostility that results from frustrating interaction.
D) competition for mutually exclusive goals.

E) None of the above
F) All of the above

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The reciprocal views that parties in conflict often hold of one another are referred to as


A) mirror-image perceptions.
B) stereotypic reciprocation.
C) complementary images.
D) reciprocal illusions.

E) B) and D)
F) C) and D)

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What is the main difference between mediation and arbitration?


A) Only mediation uses a neutral third party.
B) Only an arbitrator can impose a settlement.
C) Only mediation looks at both sides of the conflict.
D) arbitrators use coercive techniques.

E) A) and D)
F) B) and C)

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Allan and Marianne are getting a divorce and have turned to a mediator to help resolve the disagreements over the distribution of their assets,and the house in particular.Allan considers it a win if he gets the house,and a loss if Marianne gets it,despite the fact that she is maintaining custody of the kids.The goal of the mediator is to create a win-win situation where


A) Marianne gives up the house out of her own free will.
B) Allan keeps the house and gets Marianne an apartment instead.
C) Allan recognizes that the house should go to Marianne as it is in the best interest of her,the kids,and maintaining a civil relationship.
D) Marianne gets the house and Allan gets custody of the children.

E) C) and D)
F) None of the above

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"From each according to his abilities,to each according to his needs" is a motto that would most likely be found in


A) a relationship characterized by equity.
B) a capitalist culture.
C) a non-capitalist culture.
D) a relationship characterized by conflict.

E) A) and B)
F) A) and C)

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Kelman (1998) reported that South Africa achieved internal peace when ________________.


A) white and black Africans completed a war
B) white Africans gave up the power
C) white and black Africans granted each other's top priorities
D) white and black Africans reduced all arguments

E) B) and C)
F) A) and D)

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Mediators seek to establish _____________ that reconcile both parties' interests to their mutual benefit.


A) arbitrated agreements
B) integrative agreements
C) mirror-image agreements
D) zero-sum agreements

E) All of the above
F) A) and B)

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According to research on political rhetoric preceding attacks versus peace agreements,


A) simplistic rhetoric often precedes major peace agreements,and complicated rational thinking is employed when planning strategic attacks.
B) simplistic we-are-good/they-are-bad thinking is often evident immediately prior to aggressive actions.
C) impediments to problem-solving are often blocked in the peace agreement process.
D) rational thinking becomes more difficult as tensions decrease.

E) B) and C)
F) All of the above

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The Prisoner's Dilemma and the Tragedy of the Commons are examples of


A) non-zero-sum games.
B) social responsibility.
C) minimalism.
D) social cooperation.

E) B) and D)
F) None of the above

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________________ occurs when conflicted parties seek an agreement through direct negotiation.


A) Bargaining
B) Amelioration
C) Mediation
D) Arbitration

E) A) and B)
F) A) and C)

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In which of the following groups are individuals LEAST likely to take more than their share of resources?


A) A class of 50 high school students
B) A crowd of concert-goers
C) Residents of a city block
D) A small neighbourhood of 8 families

E) All of the above
F) B) and D)

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According to conflict researchers,you are more likely to divulge your needs and concerns if your relationship with your partner includes


A) mediation.
B) trust.
C) passion.
D) the threat of withdrawal.

E) B) and D)
F) A) and B)

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