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Exam 5: Communication, Culture, and Organizing

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Question 21

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Purist studies of organizational culture could be best described by which of the following research perspectives?

A) positivism
B) interpretivism
C) the critical perspective
D) postmodernism

E) C) and D)
F) All of the above

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Question 22

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The emergence of the cultural approach was significant because scholars began to take seriously the idea that organizations ______.

A) are communicative phenomena
B) work best using clock time
C) use chaos and change for good
D) increase productivity by incorporating technology

E) None of the above
F) B) and C)

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Question 23

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Robert takes a pragmatist approach to organizational culture, while Bryanne takes a purist approach to organizational culture. They might disagree about ______.

______ research is the term that organizational scholars use to describe the kinds of research they engage when studying culture.

When Mary Kay consultants earn pink Cadillacs for reaching certain sales goals, they go through a rite of ______.

The pragmatist approach to organizational culture has a strong descriptive orientation.

Organizational scholars studying organizational culture pay a lot of attention to cultural expressions; purists tend to see cultural expressions as the means by which culture is made, whereas pragmatists tend to see cultural expressions as outward evidence of an objective and quantifiable culture.

Mabel teaches middle school and tries to instill social consciousness in her students by questioning their use of common and derogatory slang such as "retarded" to describe things or people that they think are dumb or silly. After a lesson on using "the r-word" and its negative impact on people, she was pleased that students dropped it from their daily conversation in her classes. Around the same time, however, she notices that the kids are talking about Pop-tarts all of the time. The cafeteria serves Pop-tarts for breakfast a lot; she assumes that the kids just like this breakfast treat. Later in the semester, she discovers that the kids use the word "Pop-tart" to refer to things that they think are dumb or silly. This is an example of ______.

In the book Let My People Go Surfing, CEO of the adventure equipment company Patagonia Yvon Chouinard (2005) writes that the company takes a very slow approach to hiring because they want to ensure that any new organizational members embody the same philosophical beliefs of the organization. By taking their time to hire people who "truly believe" in the philosophy of the company, Patagonia reduces turnover and internal conflict. Which of the following functions of pragmatist approaches to culture best describes their hiring policy/practice?

Hippies, flower-power, and the Woodstock generation believed that meaningful work was just as important as ______ rewards.

For a researcher taking a purist approach to organizational culture, it becomes very important to maintain distance and separation from those who she researches.

Cultural purists have a broader definition of "organizations" than cultural ______ do.

Which of the following best describes the conditions in which the cultural approach to organizational communication emerged?

Geertz's "webs of significance" best relates to ______.

When studying organizational culture, we might call the "social knowledge" held by organizational members that enable them to successfully navigate the culture ______.

An organizational scholar taking a purist approach might critique the pragmatic approach to organizational culture because managing culture ______.

A pragmatic view of organizational culture treats culture as a ______ that can be manipulated to generate particular outcomes.

______ refers to jargon, or the special language that has particular meaning within organizations.

"'This is not magic,' the artist reminds them, as she teaches students about a structural quality of the art material or art process they are learning. Sitting cross-legged on the floor of one of the light-filled classrooms in the school building listening to the artist recite a poem about the morning sun to students, I soak up the artist's lesson on the poet's use of the word 'crotchety,' a word new to third-graders. She teaches them about paste-painting and its thick, pudding-like consistency that will slide through their fingers as they make paintings of morning and light." As part of a research report, the preceding passage could be an example of ______.

The leadership team of a small non-profit organization has a team-building and goal-setting retreat each time a person joins or leaves the team, because the director of the non-profit believes that every time a person joins or leaves, they have an entirely new team. His approach most readily reflects which of the following ideas about organizational culture?