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The particular demands that cause people to experience stress are called:


A) stressors
B) Type C demands
C) strains
D) burnouts
E) Type B demands

F) A) and D)
G) B) and D)

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Which of the following is not considered to be a physiological strain?


A) High blood pressure
B) Overeating
C) Headaches
D) Coronary artery disease
E) Back pain

F) B) and E)
G) C) and E)

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Jack recently received a job to do with a heavy workload and a short turnaround deadline.Sam,Jack's co-worker,observed this stressful situation and took half the workload so the department could meet the deadline.The support received by Jack can be best described as which of these?


A) Behavioural support
B) Physiological support
C) Emotional support
D) Psychological support
E) Instrumental support

F) A) and B)
G) None of the above

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The particular demands that cause people to experience stress are called strains.

A) True
B) False

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What is the concept that is defined as the emotional,mental,and physical exhaustion from coping with stressful demands on a continuing basis?


A) Stress
B) Strain
C) Burnout
D) Stressors
E) Work-life conflict

F) A) and D)
G) C) and D)

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Statistics Canada estimates over half of Canadians feel that their jobs are "very" or "extremely" stressful.

A) True
B) False

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_______ refers to the nature of the obligations that a person has to others.


A) Negative life events
B) Time pressure
C) Work complexity
D) Role conflict
E) Work responsibility

F) All of the above
G) C) and E)

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Rita is a new employee at ABC International.She hasn't been around long enough to receive instructions from her supervisors or observe and model the behaviours of more senior colleagues.When asked to come up with a project proposal for a government grant,Rita is most likely to experience:


A) work-family conflict
B) daily hassles
C) non-work challenge stressors
D) role ambiguity
E) role conflict

F) None of the above
G) A) and E)

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Supportive practices are one way of helping employees cope with stressful demands.

A) True
B) False

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Sara is facing which of the following stressors?


A) Non-work challenge
B) Work hindrance
C) Non-work hindrance
D) Work challenge
E) Work harmony

F) D) and E)
G) A) and D)

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_______ can be used to reduce role overload and foster work-life balance.


A) Job sharing
B) Work challenge stressors
C) Non-work challenge stressors
D) Negative life events
E) Time pressure

F) B) and E)
G) A) and E)

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Hindrance stressors such as conflict and politics decrease commitment and job performance.

A) True
B) False

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Do people cope with stressors differently? Explain the four broad categories of coping.Personally,how do you tend to deal with stressful situations?

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Yes,people deal with situations in vario...

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When individuals encounter stressors,their secondary appraisals would center on which concern?


A) Is this stressful?
B) Do I want this?
C) How can I cope?
D) Can someone else take it?
E) Why me?

F) All of the above
G) A) and E)

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All of these are examples of emotion-focused coping,except?


A) Venting anger
B) Self-motivation
C) Engaging in alternative activities
D) Seeking support
E) Reappraising

F) B) and E)
G) All of the above

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Describe Type A behaviour patterns.Do you feel you are a Type A individual? Explain.

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Type A people have a strong sense of tim...

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If Parminder is feeling liked she is overloaded with work,one example of _______ support would be where Paul,Parminder's colleague and friend at work,offers to help Parminder by completing one of the tasks on her list.


A) instrumental
B) physiological
C) emotional
D) psychological
E) cognitive

F) C) and D)
G) D) and E)

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_____ reflect the time that a person commits to participate in an array of family activities and responsibilities.


A) Work-family conflicts
B) Change in family get-togethers
C) Negative life events
D) Family time demands
E) Positive life events

F) All of the above
G) C) and E)

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One way that organizations provide resources to employees is through training interventions aimed at increasing job-related competencies and skills.

A) True
B) False

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Which of these coping strategies is utilized by Bianca?


A) Emotion-focused behavioural coping
B) Problem-focused behavioural coping
C) Emotion-focused cognitive coping
D) Problem-focused cognitive coping
E) Experience-focused cognitive coping

F) C) and E)
G) A) and D)

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